Carpet And Upholstery Cleaning Services

Information

Everyday use allows dirt, spills, pet hair and residues to build up within carpet and upholstery fibres. Our extraction-cleaning process applies specialist cleaning solution before extracting loosened dirt and moisture from the fabric. Targeted stain treatment and deodorising treatment are included as standard, giving you one complete cleaning package rather than charging separately for common treatments.

Frequently Asked Questions

Here you can find answers to common questions about our services.

How long will the cleaning take?

Most carpets can usually tolerate light foot traffic relatively soon after cleaning, but full drying time varies according to the carpet, ventilation and conditions in the property. As a guide, allow up to 12 hours for full drying and longer where ventilation is limited.

How long will the carpet take to dry?

Because of the technique used in our cleaning, carpets should be dry enough to walk on within an hour of cleaning. We recommend that flat-bottomed furniture is not replaced for several hours and that windows are left open to air the room. Carpets should be fully dry within 12 hours.

Do I need to be present for the entire duration of the clean?

If you are unable to attend the property on the day of the clean, our staff can collect and return keys from another location, such as a letting agency, provided this is agreed in advance when booking. If you are able to let our staff in but cannot, or would prefer not to, stay for the duration of the clean, simply leave a key with the team so they can leave the property if needed, for example during their lunch break. Once the clean is complete, we can lock up and post the key through the letterbox, contact you so you can return to inspect the property and collect the key, or return it to an agreed nearby location. We will always let you know when the work is complete and the property has been secured.

How do I pay? What forms of payment do you accept?

You will receive an invoice by e-mail once the cleaning is completed. This will provide details for payment by bank transfer (BACS) and is due on receipt. We can also accept card payment on request. If you would prefer to pay on the day, our staff can accept cash or cheque.

Do I need to supply anything for the clean?

We supply all equipment, chemicals, and consumables needed for the clean. The only thing we need from you is electricity and water.

Do I need to do anything to prepare for the cleaning?

For carpet and rug cleaning, please clear smaller items, personal belongings and breakables from carpeted areas before we arrive. If you have selected furniture moving, our staff can move suitable smaller items where safe to do so. Large, heavy or loaded furniture will remain in place and be cleaned around. For upholstery, please remove personal items and loose belongings from sofas and chairs before cleaning.

What are your terms and conditions?

You can find our full terms and conditions here:

Our Reviews

Find out what our customers have to say on Google about our services.

Posted on Google Google
gill young profile picture
gill young
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service from initial point of contact to completion of deep clean. The team undertaking the work were professional, thorough and worked solidly until the job was completed. The website lays out the costs clearly.
Posted on Google Google
Marni Battista profile picture
Marni Battista
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Wow! Amazing team! Incredible communication with an actual human and were able to come right away next day! Fair price and easy to work with. If you want a REAL DEEP DEEP CLEAN Louise and Edward the best!!!
Posted on Google Google
James Adams profile picture
James Adams
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Absolutely fantastic service! Had a deep clean of a flat done yesterday in Ipswich and couldn’t have dreamed of the results we got, the flat almost looked like a different one. Thank you so much for all your help.
Posted on Google Google
Katherine Hanley profile picture
Katherine Hanley
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We had a deep clean of the kitchen, bathrooms and living room and general clean of the rest of the house and I am so impressed with the result. The staff who came were able to get rid of some very stubborn limescale on the toilets and bath which I am still amazed at. Very good communication and staff were very friendly and professional. Would definitely recommend! Thanks again
Posted on Google Google
Sandra Sheldrake profile picture
Sandra Sheldrake
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A wonderful team, totally professional and did a fantastic job. I will not hesitate to recommend them or use them again
Posted on Google Google
Tealin - Sarah Airriess profile picture
Tealin - Sarah Airriess
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I booked Eclipse for a deep clean and carpet clean in a flat before I moved in, and I was impressed with them from start to finish. Their cleaning was fantastic – a diligent and careful job – but what's more, their communication was excellent, they arrived on time, and were lovely friendly people. Top marks, would book again, and heartily recommend to anyone!
Posted on Google Google
carla daniels profile picture
carla daniels
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Had all of my carpets cleaned and am very happy with the results. All stains removed… even those which had been there for years! It’s like having new carpets! Would recommend.

Owner's reply
Thank you for your kind words! We're thrilled to hear you're happy with the results and that the carpets feel like new again. Your recommendation means a lot to us!
Posted on Google Google
Sam profile picture
Sam
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Great company, they arrivied promoted,they were friendly & professional. I would recommend them and I'll definitely use them again

Owner's reply
Hi Sam, thanks for this lovely review! We're glad you were happy with the service we provided and we look forward to working with you again in future.
Posted on Google Google
Eric Sims profile picture
Eric Sims
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Eclipse did a full house deep clean for one of our properties. The team arrived on time, were a pleasure to deal with, and we were really happy with the work they did for us. I will be using them again in future!

Owner's reply
Thank you so much for your kind words! We're thrilled to hear you were happy with our service and team. We look forward to working with you again in the future!

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